Terms and Conditions

1. Acceptance of Terms

By accessing this website, submitting an application, completing an assessment, entering the Mission Room, participating in training, making a payment or otherwise engaging with an applicable MBF Universe program, you acknowledge that you have read and understood these Terms and Conditions.

If you do not agree with these Terms, you should not proceed with the applicable website feature, application, payment, training or business program.

2. Business Identity

Pick Pay Pack is the official operating entity for the applicable activities described on this website.

MBF Universe is the organisational and ecosystem identity used for the broader millet business, community, training, distribution and leadership ecosystem.

MBF – Millets, the Best Food is the product and consumer-facing brand used for applicable millet products.

References to "MBF", "MBF Universe", "we", "us" or "our" on this website should be understood in the context of the applicable program and operating entity.

3. Purpose of the Website

The website may be used for:

• Providing information about MBF Universe programs
• District Millets Mission Leader campaigns
• District Leadership self-assessment
• Mission Room access
• Business and leadership learning
• Training and certification activities
• Communication with Relationship Managers
• Program applications and onboarding
• Payment initiation where applicable
• Millet education and awareness
• Community engagement
• Millets.University integration
• Other approved MBF Universe initiatives

4. District Millets Mission Leader Program

The public leadership identity used for the current district opportunity is:

The program is intended to develop individuals capable of combining district-level business development with responsible millet education, distribution, community engagement and leadership.

The role may include development and support of:

• Millet Powerhouses
• Micro Stores
• Retailers
• Institutions
• Approved district sales channels
• Customer and community relationships
• Local millet-awareness initiatives
• District inventory and distribution operations

5. Eligibility, Assessment & Selection

Submission of a form, completion of a self-assessment, interaction with a Relationship Manager or entry into the Mission Room does not automatically constitute selection.

MBF Universe may consider factors including:

• District connection and local understanding
• Professional or entrepreneurial background
• Leadership and communication ability
• Time and operational involvement
• Training willingness
• Financial and working-capital readiness
• Digital and reporting readiness
• Compliance and ethical suitability
• Territory availability

6. Mission Room

Eligible or registered aspirants may be provided access to a private Mission Room containing business, leadership, training and explanatory content.

The Mission Room may contain Chairman explainer videos, program information, assessments, business-model explanations, support material and other authorised resources.

Mission Room access is personal and may not be shared, resold, redistributed, publicly published or provided to unauthorised persons.

Certain videos may be hosted using third-party services in private or unlisted mode. Such hosting does not give the user permission to redistribute those videos.

7. Current District Leadership Activation Model

The current District Millets Mission Leader business activation structure is designed as a three-stage process.

Exact product mix, quantity, MRP composition, availability, dispatch schedule and stock-value basis remain subject to current approved commercial policy, inventory availability and the applicable executed agreement.

8. Working Capital & Operating Expenses

The staged business investment should not be understood as including every future operating cost.

The District Leader may separately need working capital and resources for matters such as:

• Warehouse or stock-room arrangements
• Manpower
• Local transport and delivery
• Sales and market development
• Office or communication expenses
• Local promotions
• Billing, accounting and applicable compliance
• Other normal business operating expenses

9. Product Margin

Under the current District Stockist model, eligible product transactions may provide a gross product margin of up to 40%, subject to the applicable price list, channel, taxes, discounts, returns and current written policy.

Gross margin is not the same as net profit.

Business expenses, manpower, local logistics, warehouse costs, taxation, promotional expenditure and other applicable costs must be considered when calculating actual business income.

10. Income & Turnover Disclaimer

Any turnover, margin, business-growth, market-size or income illustrations shown on this website, in presentations, training, videos, counselling or promotional material are examples intended to explain the business model.

Actual performance depends on factors including:

• Local demand
• Market development
• Leader involvement
• Customer retention
• Channel development
• Working capital
• Inventory rotation
• Competition
• Manpower
• Logistics
• Operating expenses
• Overall execution

11. Territory & District Allocation

Website references to states, districts, territories or planned District Leadership positions are intended to indicate planning or opportunity structure.

A district or territory is not considered finally allotted merely because:

• An aspirant submitted an application
• A self-assessment was completed
• A counselling call occurred
• A district appeared available online
• An aspirant entered the Mission Room
• An initial payment was initiated

Final rights arise only through the authorised MBF process and applicable written confirmation or executed agreement.

In high-potential or mega markets, MBF Universe may plan more than one District Leadership territory or business position within an administrative district.

12. Training & Certification

District Leadership activation may require participation in prescribed business and leadership training.

Current training may include:

• Millet fundamentals
• Product education
• Responsible health-awareness communication
• Business and sales development
• Communication and leadership
• Powerhouse and Micro Store development
• Millets.University
• Operations and logistics
• Digital marketing
• Community engagement
• Compliance
• District business planning

Attendance alone does not necessarily guarantee certification. Participants may be required to complete assignments, assessments, practical demonstrations or other prescribed requirements.

13. Millet Powerhouses & Micro Stores

District Leaders may participate in the development of Millet Powerhouses, Micro Stores and other authorised downstream channels.

The District Leader may assist with:

• Prospect identification
• Campaign lead follow-up
• Counselling coordination
• Site and location support
• Documentation
• Onboarding coordination
• Supply and replenishment support

Final Powerhouse or Micro Store approval remains subject to the authorised MBF Universe process.

Any Powerhouse recruitment or activation incentive is payable only where the applicable current campaign conditions have been fully satisfied.

14. Marketing & Brand Usage

Users, aspirants, District Leaders and partners may use only authorised MBF Universe, MBF and related brand materials.

Users must not:

• Alter official logos without approval
• Create misleading advertisements
• Publish unauthorised pricing
• Promise guaranteed income
• Promise guaranteed territory
• Publish unapproved product claims
• Misrepresent themselves as employees or statutory directors
• Use MBF branding for unrelated businesses without approval

15. Responsible Health Communication

MBF products and programs relate to food, nutrition, lifestyle and wellness awareness.

Medical or clinical matters should be referred to appropriately qualified professionals.

16. Millets.University

Millets.University is used as a learning, community, engagement, CRM and leadership platform within the applicable MBF Universe ecosystem.

The term "University" in this context refers to the platform identity and should not be interpreted as a representation that it is a statutory university or degree-awarding academic institution unless separately authorised under applicable law.

Certificates issued through applicable MBF programs are program or professional-learning credentials and should not be represented as government-recognised academic degrees unless specifically stated otherwise.

17. Digital Accounts & Security

Users are responsible for maintaining the confidentiality of their account credentials, passwords, OTPs and login details.

Users must not:

• Share account credentials with unauthorised persons
• Attempt to access another user's account
• Bypass website security
• Scrape or extract protected platform data
• Interfere with website or dashboard functionality

18. Customer & Community Data

Customer, prospect and community information made available through MBF Universe or Millets.University systems remains subject to privacy, consent and access controls.

District Leaders and partners must not copy, sell, export, misuse or distribute customer databases outside authorised business purposes.

19. Relationship Managers

Eligible aspirants may be assigned a Relationship Manager following the applicable assessment or qualification process.

Relationship Managers may provide assistance regarding district opportunity, training, business-model clarification, documentation, onboarding and next steps.

No Relationship Manager or other representative is authorised to create a binding commitment that contradicts the current written policy or executed agreement.

20. Payments

Payments should be made only through bank accounts, payment links, gateways or other methods officially communicated or displayed through authorised MBF Universe channels.

Users should retain receipts and transaction references.

Payment to an unauthorised individual, personal account or third party may not be treated as an official payment unless confirmed through authorised company records.

21. Cancellation, Exit & Refunds

Cancellation, withdrawal, refund, stock reconciliation and exit matters are governed by:

• The applicable Cancellation and Refund Policy
• The current program-specific written terms
• The executed agreement, where applicable
• Payment, stock and account reconciliation
• Applicable law

Payment of an amount does not automatically create an unconditional right to immediate refund.

Users should review the separate Cancellation and Refund Policy before making a payment.

22. Product Availability & Dispatch

Product availability may depend on manufacturing, inventory, upstream supply, location, product mix and logistics.

Stock allocations, product combinations or delivery timelines may change where reasonably required because of availability, operational considerations or current commercial policy.

Shipping and dispatch matters are additionally governed by the separate Shipping Policy.

23. Local Logistics Responsibilities

After receipt of stock at the approved District Stockist point, applicable local logistics responsibilities may rest with the District Leader.

This may include:

• Local delivery
• Vehicle or transport arrangements
• Delivery manpower
• Route planning
• Proof of delivery
• Powerhouse and retailer servicing
• Local logistics expenses

24. Intellectual Property

Logos, product names, training materials, videos, graphics, photographs, business documents, software, dashboards, learning material, website content and other intellectual property remain the property of their respective authorised owners.

No user receives ownership rights merely by participating in an MBF Universe program.

Copying, reproducing, selling, republishing, modifying or distributing protected material without permission is prohibited.

25. WhatsApp, Email & Digital Communication

Users may receive service, transactional, educational or consent-based promotional communication through WhatsApp, email, SMS, telephone or other authorised channels.

Users should ensure that the contact information they provide is accurate.

Users may request to stop applicable promotional communication through available opt-out mechanisms.

26. Third-Party Platforms

The website may integrate with or link to services such as WhatsApp, Meta platforms, payment gateways, video-hosting services, CRM providers, analytics providers and other technology services.

Independent third-party services are governed by their own terms and policies.

27. Website Availability

We aim to keep the website, Mission Room and related systems available and functional.

However, temporary interruptions may occur because of maintenance, internet failures, software upgrades, security requirements, third-party outages or other operational reasons.

Continuous uninterrupted availability is not guaranteed.

28. Finance Facilitation

Eligible District Leaders may, subject to current policy and demonstrated performance, receive professional assistance to explore suitable bank or government-supported finance options.

29. Leadership Recognition

District Leaders may become eligible for recognition, certification, leadership councils, media opportunities, awards or additional responsibilities based on applicable performance and program criteria.

Such recognition may consider learning, ethics, service, community impact, leadership, mentoring, compliance and sustained performance.

Higher leadership recognition cannot be purchased merely by making a payment.

30. Suspension or Termination

Access, authorisation or participation may be reviewed, suspended or terminated where reasonably necessary because of:

• Fraud or misrepresentation
• Unauthorised use of the brand
• False health or income claims
• Misuse of customer data
• Non-compliance with applicable policies
• Material breach of agreement
• Illegal activity
• Serious misconduct affecting the ecosystem

Applicable settlement or exit processes will be handled according to the relevant agreement, policy and law.

31. Limitation of Responsibility

To the extent permitted by applicable law, Pick Pay Pack and MBF Universe are not responsible for losses arising solely from a participant's independent business decisions, unauthorised promises, misuse of products, failure to follow training, improper local operations or actions outside approved policy.

Nothing in these Terms is intended to exclude any liability that cannot lawfully be excluded.

32. Accuracy of Information

We endeavour to maintain current information on this website.

However, commercial terms, stock availability, campaigns, training schedules, incentives, prices, territory status, product details and operational policies may change.

33. Governing Framework

These Terms are intended to operate in accordance with applicable laws of India.

Program-specific agreements may contain additional provisions concerning jurisdiction, dispute resolution, notice, commercial settlement or other legal matters.

Where an executed agreement contains a specific provision governing the same matter, that provision will apply to the extent legally valid and applicable to that relationship.

34. Changes to These Terms

We may modify these Terms and Conditions where reasonably required to reflect changes in business operations, technology, programs, policies or applicable legal requirements.

Updated Terms will be published on this website with a revised "Last Updated" date.